NBT Bank

As a strong support to the Branch Manager, the assistant manager supervises daily activities to ensure quality customer service standards are being met. Maintains an appropriate focus on sales activities & related results. Monitors, identifies and controls compliance risks and operational exposure. Assists with the selection of training needs, coaching and training of branch staff. Exhibits leadership in promoting the banks positive image in the communities in which they are located. Assists with the management of the branch budget. Provides …

The role of the Relationship Banker is to deliver high quality customer service and responsiveness while providing quality, consultative customer service to ensure both internal and external customer’s needs are met. This individual will be responsible for the efficient and timely processing of moderate to complex transactions and other services accurately in accordance with policy and procedures. They will also be responsible for the accurate and efficient opening and processing of all new deposit account types and consumer lending transactions. …