For this week’s Highlighting Hounds, we sat down with Moses Nganza ’24 to learn more about his internship experience at Enterprise Holdings this summer. As an International Business major, Moses’s role as the Management Trainee expanded his knowledge and experience in business management, marketing, and sales. Read the interview below to learn more about Moses’s internship experience!
Why did you apply to this internship? What aspects of the company interested you?
The corporate culture at Enterprise sets it apart from other organizations. The emphasis on employee well-being, diversity, and community involvement created a sense of belonging that transcended the internship experience. I felt like I was a part of a big family, motivated by a shared purpose. This internship provided me with opportunities to network and engage with professionals from various backgrounds and departments. The friendships I made with other interns fostered a collaborative environment where we exchanged ideas and supported each other’s growth.
Describe a typical day as an intern. What were your day-to-day tasks and responsibilities?
From day one, I was entrusted with real responsibilities that tested my mettle. As a Management Trainee, I had the opportunity to talk to different people in various departments, each presenting unique challenges, whether it was handling customer service queries, managing fleet logistics, sales, or marketing; every task demanded innovation and adaptability. The most challenging aspects of the job were building trust with dealerships to sell cars, dealing with different personalities every day, and that each day was different from the previous one.
What was your biggest takeaway from your internship?
During my internship, I was fortunate to be paired with a supportive and experienced mentor, John Lavell, from the Marketing and fleet department. His guidance was instrumental in sharpening my skillset and shaping my understanding of how a business operates. Our one-on-one meetings provided me with a safe space to discuss my aspirations and day-to-day challenges, and to learn more from him. One lesson I retained from John is the importance of offering support to others in their journeys.
What are your career goals? How will this internship help you reach those goals?
Enterprise’s commitment to professional development was evident through the various workshops they offered to trainees. These immersive experiences equipped me with new techniques in sales, communication, and leadership. The insight I gained from the training and intern outing days helped me apply classroom knowledge to real-world situations.
What advice would you give to a student who wants to participate in an internship at Enterprise?
One of the greatest advantages for Enterprise interns is that they get the same kind of on-the-job experience as full-time management trainees. Once they complete the internship, they can likely fast-track through the Management Trainee Program. I would advise a student to take advantage of the internship because it helps you build the skills you need to run a business. The responsibilities are countless, and you need to have a level head and be able to multi-task efficiently, as it is a very fast-paced role. Perhaps the most important responsibility I would advise to others is to act as the face of the Enterprise brand and ensure you deliver excellent customer service both on the phone and in-person interactions, regardless of how the customer behaves.