We make a difference- in your community and in your career.
We have an exciting opportunity for a Outreach Crisis Counselor to join our long-standing, growing and highly regarded organization!
In this SAMHSA/FEMA grant funded position, the Outreach Crisis Counselor provides outreach counseling to individuals, families and communities adversely impacted by the current pandemic.
The Outreach Crisis Counselor will:
- provide education and basic counseling (eg, Psychological First Aid) to individuals, families and/or communities affected by the current pandemic and meet with individuals in their “natural” environments (ie home, community center, etc.) when it is deemed safe to do so.
- provide education to impacted individuals and communities on topics such as typical reactions to highly stressful situations, emotional resilience, etc.
- assist in locating impacted individuals
- meet with community leaders and public health officials to assist in developing behavioral health response to the current pandemic
- provide referrals and resource information as needed
- assist individuals in applying for benefits or services that may help to ameliorate problems and stressors created by the current pandemic, if deemed appropriate
- be consistently helpful, timely and respectful in responding to community and individuals concerns
- assist in the creation and dissemination of materials via outreach, social media etc.
- network and builds relationships with local and state providers to create efficient referral systems and services to impacted individuals and community members
- exhibit a high level of professionalism in all interactions within the community whether delivered in person or via video or phone communication
This is a federally funded 9-month program.
Most of the work will be completed remotely for this project.
Our ideal candidate will be a self-motivated, creative problem solver who has a passion for helping others. A solid team player who is willing and able to think outside of the box. Although not required for the position but equally as important would be if you are a candidate that is bilingual, has lived experience with mental health challenges, and/ or has a background in the medical field or as a first responder. If you think you could fit this role well, please apply and join a team of like minded/hearted people to reach out to Massachusetts residents who are struggling in these times of uncertainty.
- Bilingual in Spanish, Portuguese, Cape Verdean Creole or Haitian Creole strongly preferred
- Excellent interpersonal and communication skills.
- Ability to interact well with others, including comfort in making outreach to public officials and community members
- Ability to learn and use technology such as Zoom and social media
- Basic computer fluency (including Microsoft Office) required.
- Valid driver’s license and reliable vehicle
- Bachelor’s Degree in counseling field preferred or Bachelor’s degree in other field with extensive mental health/human services experience/community engagement or Massachusetts Certified Peer Counselor
- One year experience working or volunteering in a service- related position
- Experience working with a wide range of communities from varied racial/ ethnic/ gender/ language/ physical ability backgrounds
Riverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.