About MassDOT and HR:
In the past two decades, MassDOT has undergone a metamorphosis, moving from data-poor to data-rich, upgrading systems, and becoming a more innovative and cutting-edge organization. The Human Resource department has been a key leader in innovation at MassDOT, challenging the status quo and reimagining the workplace for the several thousand employees that it supports on a daily basis. HR is a critical hub of communication, training, knowledge and resource sharing, and career development across MassDOT’s five Divisions–Rail & Transit, The Registry of Motor Vehicles, Highway, Aeronautics, and its shared service departments.
As a team member at HR, you will have the opportunity to contribute to the agency at its most fundamental level: its workforce.
The Labor & Employee Relations Support Intern will report to the Assistant Director of Labor and Employee Relations and be responsible for providing support for the Labor & Employee Relations Specialists [LERS] in the execution of their duties and for specially assigned tasks within the Center for Labor and Employee Relations.
Duties and Responsibilities:
The responsibilities in this position are varied but generally fall within the following subject matter areas:
- Investigation and Complaint Resolution – Participate and assist in the investigation of employee complaints and other workplace matters, including interpretation, administration, and enforcement of Collective Bargaining Agreements (CBA) and/or workplace policies, the interviewing of parties and witnesses, obtaining and reviewing pertinent documentation, compiling and maintaining investigative summaries and reports, and recommending appropriate resolution based on factual findings.
- Employee Discipline Process Management – Participate and assist as LERS advise and counsel local district management and other work unit managers in the evaluation and preparation of responses to Step I grievances and the management of the employee progressive discipline process. LERS work directly with line supervisors and managers to address problematic behaviors, and where necessary, recommend and issue discipline consistent with CBAs and other workplace policies. Develops templates and guidance for managers to issue disciplinary warnings, letters, etc. for common disciplinary items (e.g. time and attendance violations, etc.)
- Union Grievance Process Management – Attend grievance hearings and take written notes of proceedings; evaluate union complaints or arguments to assess their viability, assist in drafting recommendations for grievance settlements.
- Union Information Request & Past Practice Research – Assist in the fulfillment of union requests for information and conduct research of prior arbitration cases and decisions, statues and regulations pertaining to labor and employee relations best practices.
- Hearing Defense – Assist in the response to, and defense of complaints before the Department of Labor Relations [DLR] and the Civil Service Commission, drafting of position statements and investigations. Attend investigatory and other administrative agency hearings as appropriate.
The Labor & Employee Relations Support Intern will make regular visits to Highway Districts, RMV Service Centers and other MassDOT facilities and work locations with the LERSs and/or Assistant Director as necessary to meet with management, supervisors and employees to perform the duties listed above and in support of initiatives of the Center for Engagement. This person needs to be able to manage multiple tasks with concurrent timelines and be very detail oriented, independent, pro-active, and organized. It is also critical for this person to be able to communicate effectively both verbally and in writing.
Qualifications and Requirements:
- Ability to work in a fast paced, deadline-oriented environment, with multiple competing priorities and timelines.
- Strong communication (both verbal and written) and interpersonal skills.
- Experience with drafting legal reports as a result of investigations and hearing is strongly preferred.
- Ability to work effectively and collaboratively in a team environment.
- Solution-oriented attitude, with excellent time management and organizational skills.
- Experience and interest in labor and/or employee relations and transportation a plus.
- Proficiency with the Microsoft Office suite, particularly with Microsoft Word and Microsoft Excel.
If you have questions regarding this position, please contact Alaina Seitz, Human Resources Specialist, at email@example.com .
Minimum Entrance Requirements:
This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days.
Candidates should be a first or second year law student, full or part time.
All job applications must be submitted online through MassCareers to be considered.
For a disability‐related reasonable accommodation or alternative application method, call Interim ADA Coordinator, Derrick Mann – (857) 368‐8541.
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.