Senior Program Manager (Multiple Openings)
Apply by: October 26th
JFF is a national nonprofit that drives transformation in the American workforce and education systems. For over 35 years, JFF has led the way in designing innovative and scalable solutions that create access to economic advancement for all. Learn more about JFF and join us as we build a future that works.
About the position:
Due to JFF’s rapid growth and opportunities for increased impact, we are currently hiring a cohort of Senior Program Managers to meet the needs of various teams across JFF. These new Senior Program Managers will be assigned to specific teams across JFF, based on the organization’s evolving needs and candidates’ skillsets and interests. We believe Senior Program Managers are considered the rocket fuel necessary for our success, so this is an opportunity to contribute to JFF’s important work, develop valuable skills, and work in an equity-centered, innovative, and mission-driven environment.
Senior Program Managers are collaborative project managers who excel at utilizing their strategy, stakeholder engagement, and communication skills to impact mission-critical bodies of work. Whether facilitating a convening of external partners or taking a deep dive into quantitative data analysis, Senior Program Managers play a key role in designing, strengthening, and scaling solutions that create equitable conditions and clear paths to economic advancement for all.
Overall examples of the work our teams engage in can be found through exploring the Impact Stories on our website. Throughout the interview process, we will assess candidates’ interests and skills in order to place them into one of the following teams:
- Advancement Unit: This Unit is working to fundamentally change existing systems and re-imagine new ways for people to access the knowledge, skills, educational credentials critical to launch, re-enter, or advance in careers and realize their best possible futures. Examples of the types of work our team engages in can found through exploring the impact story for Pathways to Prosperity, as well as those for Place-based Initiatives and Opportunity Works.
- Inclusive Regional Economic Development Unit: This team designs place-based strategies to transform workforce, education, and employment systems and produces more equitable outcomes for Californians, with a focus on cross-sector work between K-12 and community college systems, workforce, economic development, industry, and government.
- JFFLabs: JFFLabs, the innovation engine of JFF, mobilizes promising technologies and strategic partnerships to scale solutions that expand economic advancement for all. We bridge the gap between companies and startups, traditional education and workforce systems, and investment.
- Knowledge Management: This team shapes technical tools that make sharing and accessing data easier and collaborates with staff to assess and find solutions for new and ongoing needs. They also help JFF build on lessons learned, work at maximum efficiency, and make space for innovation.
- Learning Unit: The Unit works with secondary, postsecondary, and traditional education systems. To drive change, we scale innovative models that meet the contemporary needs of postsecondary learners, put work at the center of learning by aligning the workforce and education systems, and remove barriers that keep back under-represented students.
- Policy & Advocacy Unit: This team offers fresh ideas on education, workforce and poverty alleviation issues. Our policy experts design and promote policies to help federal, state, and local communities implement and sustain programs that demonstrate the most promise. We synthesize research, evidence, and input from practitioners to inform national policy and debate.
- Research & Analytics Unit: This Unit engages in research and evaluation activities that can inform practice and policies that promote economic mobility for youth and adults. The team works externally, conducting research projects and providing evaluation services for a variety of funders and other stakeholders. Internally, the team works to support the inclusion of research and evaluation components across JFF projects and creates tools and systems to enhance the efficiency of our work and promote the sharing of new knowledge across the organization and the field.
- Strategy, Growth, Innovation, and Impact (SG2I): The newly formed team works across the entire organization to define, lead, and execute a cohesive strategic vision. They support organizational and unit strategies, growth plans – including new lines of practice, products, platforms, large-scale partnerships, and possible acquisitions and funding – and an innovation agenda to enable JFF to scale its impact across the workforce and education ecosystem.
- Work Unit: The Work Unit partners with employers, government, educators, industry associations, and others to build and scale effective, high-quality programs. Examples of some of the types of work our team engages in can found through exploring the impact stories for the Google IT Support Professional Certificate Scaling Initiative and Pathways to Tech Careers as well as our recent research on Transforming IT Training Programs into Successful Career On-Ramps.
What you’ll do:
Project & Program Management
- Develop and manage projects from concept and proposal, to kick-off, implementation, and final close-out
- Manage timelines, workflow, communications, production of deliverables, and other aspects of project implementation
- Monitor and evaluate project plans, tasks, resources, deadlines, and any post-project needs to accomplish project goals
- Make strategic use of knowledge management and project management tools such as Salesforce CRM, Workfront, and other similar tools
- Work in partnership with JFF’s Fiscal Team to support budget and contract management of key projects and programs
- Contribute to business development and fundraising efforts, including managing teams responding to RFPs, budgeting support, and development of scopes of work for external partners
Strategic and Analytical Thinking
- Support and participate in the design and delivery of technical assistance to partners, project staff, funders and other stakeholders to help them achieve their goals
- Conduct primary and secondary research to yield insights for the field and inform recommendations for future action
- Identify and analyze best practices and learnings from projects to share within your unit and across JFF in order to inform the continuous improvement of the design, delivery, and evaluation of programs and products
- Translate research findings and/or data analysis into concise and actionable written products, graphics, and presentations for multiple audiences, including implementation toolkits for practitioners
- Work with potential funders and colleagues to build out innovative ideas and proposals that advance the work and reach of JFF
- Create analytical and practice-oriented written products and deliverables, including reports, tools, memos, and case studies
- Communicate effectively and professionally in public forums with colleagues regarding activities and outcomes of programs
- Synthesize and share relevant findings with a wide range of internal and external audiences
- Facilitate and/or represent JFF in small and large group meetings, trainings, and/or strategic planning sessions for partners, funders, and other stakeholders
- Quickly build trust and rapport with JFF colleagues, within your Unit and across JFF, as well as external stakeholders
- Identify and support intermediaries, community-based organizations, educational institutions, workforce agencies, and/or industry partners in building capacity and developing cross-sector partnerships
- Organize and facilitate meetings of diverse stakeholders both externally and across JFF (e.g. peer-learning meetings, technical assistance workshops, site visits, or program/policy research meetings)
Who you are:
- You have at least 5-7 years of relevant experience in program management or consulting within an education, workforce, economic development, or other relevant setting
- You are a strong project manager with a proven track record of leading large, complex projects that include deliverables for multiple partners, funders, and/or senior-level executives and decision-makers.
- You have exceptional organizational skills and a keen attention to detail, with the judgment to manage competing priorities, and an ability to track and drive forward varied, fluid workstreams
- You are an excellent writer, speaker, and presenter, with the ability to synthesize and communicate complex issues in clear and actionable ways
- You are a dynamic facilitator who knows how to design and lead meetings, convenings, and other engagements that will influence senior-level executives and decision-makers
- You have experience cultivating and managing relationships with a diverse set of stakeholders, ideally with experience working with or building coalitions and networks across community-based organizations, intermediary organizations, employers, public agencies, and/or philanthropic partners
- You are creative, resourceful, and flexible; you enjoy jumping into new projects and know how to build subject matter expertise and credibility quickly
- You thrive in a fast-paced environment and can seamlessly pivot between being an individual contributor and working in close collaboration with others
- You possess high energy and passion for JFF’s mission and an ability to apply JFF’s core values to all areas of your work
- You model inclusive leadership, working effectively with diverse staff, and building and stewarding an organizational culture that embraces diversity, equity, and inclusion
- You contribute to positive, effective, collaborative cultures and teams wherever you work
- You are a curious and adaptive learner, with a willingness to take in new information, perspectives, and data to inform your work
- You demonstrate a growth mindset and desire to continuously improve in your work and approach
- You are able and willing to travel up to 20% (The frequency will vary according to mix of projects. Note: JFF staff travel is currently limited given the evolving context around the COVID-19 pandemic.)
Diversity, Equity and Inclusion at JFF:
JFF is committed to sustaining a diverse community with a work environment that is welcoming, respectful, and encouraging to all. JFF fosters a culture of inclusion that celebrates and cultivates diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, age, national origin, socioeconomic status, religion, ability, culture, and experience.
We are accepting applications through October 26th. Applications submitted by that date will be reviewed and candidates will receive updates on their candidacy by the week of November 8th.
Candidates can expect the following hiring process and timeline:
- October 26 – November 5: Phone Interviews
- November 8 – November 12: Performance Task
- November 15 – November 19: Final Interviews
Things to note about this hiring process:
- If you are invited to a phone interview, our People & Culture Team will share additional context about our teams’ current needs.
- If you advance to the final interview round, you will be notified which role(s) and team(s) you are being considered for.
- While JFF cannot guarantee that you will be placed in your team of choice, your preferences will help us best match candidates to roles that align with their interests/skills and our areas of need.
JFF offers a competitive salary and benefits package, commensurate with experience and skills.