Summer 2020: Product Management Intern Reports to: Product ManagerOverview: DoSomething.org is constantly looking to improve our core product and value proposition to better meet our user needs. Through user research, help us identify user confusion and frustration with our current offering and validate concepts to effectively address these problems.For more information on our internship program including dates and compensation, visit our internships page.What you’ll do:Understand DoSomething.org’s core demographic and analyze current user experience qualitative and quantitative data. Identify friction points and opportunities and develop an MVP perspective.Own a critical project and with the support of a PM, think strategically and creatively on how it contributes to our product vision. Support the user research team, define success criteria, write user stories with clear requirements, and test new features.Working with cross-functional teams (e.g., marketing, campaign programming), develop an understanding of their specific business needs. Ensure alignment with all stakeholders.Directly engage with engineers and designers in an agile environment and understand how they work. Help translate technical processes into user-friendly best practices for staff.What you’ll learn:How a digital technology platform powering real-world social impact operates.User-centric best practices to develop or assess product initiatives through quantitative and qualitative analyses. How to work with a cross-functional team.Software development best practices including product pipe lining, sprint planning, quality assurance, and continuous deployments.What we’re looking for:Must haves:Background in business, product management, social science (e.g., psychology, sociology, behavioral economics), or a related field.Curiosity. How does our product ecosystem and the underlying technology work? What assumptions is DoSomething.org making in its product design? Why have we made certain decisions in the past? Challenge us on our decisions and assumptions!Passion. For product. For science. For delivering a delightful experience. And most importantly for social change.Nice to haves:Experience conducting data analysis (knowledge of Analytics tools)Experience creating documentation for different readers. Experience with user research and testing, running experiments, or conducting interviews or observations Applying:Instead of a cover letter, please submit answers to the following questions:Imagine you’re talking with someone on the marketing team about a new experience that the product/engineering team is going to build out. What three questions would you ask the marketing team about their needs? What insights are you looking for in the user’s answers?We look to foster a collaborative culture where product team members are accountable, proactive, and critical thinkers. In order to strengthen product ideas, members of the team must be able to thoughtfully critique ideas and present their thoughts into productive, actionable feedback. Please pick a product you are passionate about and provide a brief critique. It can be a brand new product or new functionality for a long-standing product.Please, no calls.