General Summary of Position: As a Commission Analyst at Granite Telecommunications, you will play a crucial role in ensuring accurate and timely calculation, analysis, and reporting of sales commissions. You will collaborate with cross-functional teams, including Sales, Finance, and Human Resources, to implement and maintain commission plans, while also identifying opportunities for process improvement. The ideal candidate will have a strong analytical mindset, excellent attention to detail, and a passion for optimizing commission structures to drive sales performance. Duties and …
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General Summary of Position: The purpose of the Special Pricing team is to ensure that every customer’s account is set up to bill correctly according to their specific conditions. The analyst will work with Microsoft Excel, Power Pivot, and Microsoft Access to monitor customer accounts. The analyst is a main point of contact among three departments for customer pricing implementation. The position requires excellent communication in both written and verbal forms with strong attention to detail. Duties and Responsibilities: Process …
General Summary of Position: An Invoice Audit Analyst will coordinate the company’s efforts in responding to existing customer’s invoicing discrepancies and pricing disagreements. They will be responsible for helping the Premier Account Team and Sales Department maintain a high level of billing accuracy and satisfy customer’s outstanding invoice disputes and complex billing questions. An Invoice Audit Analyst’s main task is to investigate, resolve and ensure understanding of any incoming customer request to ensure payment receipt to Granite as well as …
General Summary of Position: As a Reporting Analyst, you will be responsible for assisting the Premier Department and Sales by creating and analyzing customized reporting of billed services, telecom inventories as well as various other facets of Granite’s offerings. Reporting Analysts also complete invoice audits for customer’s deploying advanced data services to ensure accuracy and timely receipt of revenue. Duties and Responsibilities: Meet requested customer and internal deadlines while ensuring all issues are addressed and resolved. Communicate effectively throughout requests …
Conduct research, analyze relationships, and assess risks for third-party vendors, contributing to the establishment of a robust risk management program. Review vendor assessment answers (SOC, HITRUST, ISO27001, SIG Core/Lite, HECVAT, etc.), collaborate with internal stakeholders, and assist in incident response, aiming for effective communication and continuous improvement in third-party security. Conduct risk assessments on various aspects of the organization’s information systems, identifying potential vulnerabilities and threats. Work on quantifying and prioritizing risks to assist in decision-making. Assist in monitoring and …
Performing specific duties and projects assigned to intern by members of the Legal team. Assisting in the drafting, proofreading and finalization of contracts and other legal documents. Providing administrative-type support as necessary, including drafting correspondence, conducting online research and filing. Working closely with and supporting the carrier relations, product and strategic initiatives departments as well as other Granite teams. Responding to inquiries from, and generally supporting, the sales teams. Attending and participating in meetings as required.
General Summary of Position: The Associate Recruiter will support the recruiting team by identifying qualified candidates. The ideal candidate will be someone who is curious, hungry to learn, adaptable, and has a strong willingness to develop their knowledge in recruiting. This is a great opportunity for a junior recruiter or sourcer to learn about Granites teams and have an impact, and participate in building our regional teams hiring initiatives. Job Requirements: -Ability to manage your time in a fast-paced work …
General Summary of position: The position will be responsible for resolving inbound technical support requests, accurately logging and tracking all calls, providing accurate and professional resolution on all supported issues, and accurately resolving all assigned “trouble” tickets. The Helpdesk Technician will also install, configure and support new and upgraded computer/laptops and printers and assist with the operation and maintenance of the Company’s network(s). Duties and Responsibilities: Set up user accounts—creation/password reset/enabling-disability accounts in Active Directory. Troubleshoot printing issues. Excellent written …
General Summary of Position: The Relationship Development Sales Intern role is a position with emphasis on upselling data products to our existing client base exclusively. The Relationship Development (RDM) Intern will assist current Relationship Development Managers and will be aligned by industry and responsible for strategic account development as well as ongoing communication with existing clients. The RDM is tasked with gaining executive level alignment, understanding the executive level goals and challenges in the short term and the long term. …